Question 1

Does my Eat Local Hercules expire?

Accepted Answer

While this card does not expire, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months of inactivity. Use the card to restart the clock and avoid inactivity fees.

Question 2

What fees are associated with my card?

Accepted Answer

When purchasing, there's a $1.00 + 5% eDelivery fee. For card usage, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months without card usage. The card never expires.

Question 3

Where can I check my Eat Local Hercules balance?

Accepted Answer

Simply enter your 16-digit card number above and click 'Check Balance'. You can find your card number on the front of your Eat Local Hercules or in the email you received or on your printed card.

Question 4

Can I use the same Eat Local Hercules at multiple locations?

Accepted Answer

Yes! As long as there is a remaining balance, the card may be used at any participating Eat Local Hercules location. Your card works across all participating businesses until the balance is depleted.

Question 5

Will my Eat Local Hercules work anywhere?

Accepted Answer

The card can only be used at participating Eat Local Hercules businesses. It cannot be used with third-party delivery services like Grubhub or DoorDash. Visit our business directory to see all participating locations—more are added every day!

Question 6

What do I do if my Eat Local Hercules is declined?

Accepted Answer

Your card may be declined if: (1) you entered incorrect card information, (2) you have insufficient balance, (3) you're trying to use it at a non-participating business, or (4) you're attempting to use it with a third-party delivery service. Please verify your card details and ensure you're shopping at a participating Eat Local Hercules location.

Question 7

Will my payment automatically deduct from the card if I don't have enough to cover my entire balance?

Accepted Answer

No. If your purchase exceeds your card balance, you'll need to split the payment. The business will first charge your Eat Local Hercules for the available balance, then you'll pay the remaining amount with another payment method (credit card, cash, etc.).

Question 8

How is the digital Eat Local Hercules redeemed?

Accepted Answer

Save your Eat Local Hercules to your Apple- or Google-Wallet and simply tap-to-pay. You can also use the Yiftee app (available at the Apple App Store) to store your Yiftee cards and access current card balances. If you do not use Apple- or Google-Pay, merchants can redeem your card by manually entering your 16-digit card code into their POS or terminal system, just like entering a credit card number. The card CANNOT be swiped - it must be keyed in manually. Show your card code (from email or printout) to the cashier at checkout.

Question 9

Are physical cards an option?

Accepted Answer

No, there are no plastic cards available. Your Eat Local Hercules is digital-only and delivered via email. You can print it on paper if you prefer to have a physical copy to present at checkout.

Question 10

Can refunds be provided to my Eat Local Hercules?

Accepted Answer

Yes! Just as refunds would be applied to your credit card, they can also be applied back to your Eat Local Hercules, increasing your available balance.

Question 11

What if I lose my card or it gets stolen?

Accepted Answer

Unfortunately, lost or stolen cards cannot be replaced. Treat your Eat Local Hercules code like cash and keep it secure. We recommend saving the email/text with your card code in a safe place.

Question 12

Can I check my Anh's Kitchen gift card balance here?

Accepted Answer

If you have a Eat Local Hercules Card that you used or plan to use at Anh's Kitchen, you can check your balance on this page. Enter the 16-digit card number from your Eat Local Hercules Card email or printout. The Eat Local Hercules Card is accepted at Anh's Kitchen and over 10 other local businesses in Hercules.

Question 13

Can I check my CREEKSIDE CAFE gift card balance here?

Accepted Answer

If you have a Eat Local Hercules Card that you used or plan to use at CREEKSIDE CAFE, you can check your balance on this page. Enter the 16-digit card number from your Eat Local Hercules Card email or printout. The Eat Local Hercules Card is accepted at CREEKSIDE CAFE and over 10 other local businesses in Hercules.

Question 14

Can I check my CABALEN FILIPINO CUISINE gift card balance here?

Accepted Answer

If you have a Eat Local Hercules Card that you used or plan to use at CABALEN FILIPINO CUISINE, you can check your balance on this page. Enter the 16-digit card number from your Eat Local Hercules Card email or printout. The Eat Local Hercules Card is accepted at CABALEN FILIPINO CUISINE and over 10 other local businesses in Hercules.

Question 15

Can I check my Dream Bowlz gift card balance here?

Accepted Answer

If you have a Eat Local Hercules Card that you used or plan to use at Dream Bowlz, you can check your balance on this page. Enter the 16-digit card number from your Eat Local Hercules Card email or printout. The Eat Local Hercules Card is accepted at Dream Bowlz and over 10 other local businesses in Hercules.

Question 16

Can I check my El Cuscatlan gift card balance here?

Accepted Answer

If you have a Eat Local Hercules Card that you used or plan to use at El Cuscatlan, you can check your balance on this page. Enter the 16-digit card number from your Eat Local Hercules Card email or printout. The Eat Local Hercules Card is accepted at El Cuscatlan and over 10 other local businesses in Hercules.

Question 17

Can I check my LEILA BY THE BAY gift card balance here?

Accepted Answer

If you have a Eat Local Hercules Card that you used or plan to use at LEILA BY THE BAY, you can check your balance on this page. Enter the 16-digit card number from your Eat Local Hercules Card email or printout. The Eat Local Hercules Card is accepted at LEILA BY THE BAY and over 10 other local businesses in Hercules.

Question 18

Can I check my NAAN STOP KABOB gift card balance here?

Accepted Answer

If you have a Eat Local Hercules Card that you used or plan to use at NAAN STOP KABOB, you can check your balance on this page. Enter the 16-digit card number from your Eat Local Hercules Card email or printout. The Eat Local Hercules Card is accepted at NAAN STOP KABOB and over 10 other local businesses in Hercules.

Question 19

Can I check my SUGAR TOOF BY SUNFLOWER BAKERY gift card balance here?

Accepted Answer

If you have a Eat Local Hercules Card that you used or plan to use at SUGAR TOOF BY SUNFLOWER BAKERY, you can check your balance on this page. Enter the 16-digit card number from your Eat Local Hercules Card email or printout. The Eat Local Hercules Card is accepted at SUGAR TOOF BY SUNFLOWER BAKERY and over 10 other local businesses in Hercules.

Check Your Balance

Enter Card Number

Need Help Figuring Out Where to Spend?

Frequently Asked Questions